The Europe Information services provided by the Ministry for Foreign Affairs were reorganised at the beginning of 2013. The Europe Information office is based in the Ministry in Helsinki. It is headed by a managing editor supported by a staff of six information officers. One information officer is working at the Arctic Centre of the University of Lapland in Rovaniemi.
The Ministry's reorganised Europe and Civic Information unit employs 12 people in all.
Europe Information is responsible for providing civic information in the two national languages of Finland on EU issues that have an influence on the Finns. Europe Information is a reliable Finnish source of EU information; it promotes discussion on EU issues, produces relevant material and responds to questions on the EU. Europe Information serves everybody, but particular target groups are teachers, students and the media.
Europe Information grants discretionary government transfers to non-governmental organisations (NGOs) annually.
Cooperation in civic information on the EU with provincial, regional and local players is an important part of the work. We organise seminars and discussion events in different parts of the country and take part in fairs and EU events.
Educational institutions and schools are important partners of cooperation for us. We produce materials on a broad range of topics and train teachers in EU issues. Our popular slide show and quiz trivia on the EU can be accessed on our website.
We also offer schools the opportunity for joint lectures on the EU, in which several groups or grades attend the same event. The cooperation with educational institutions and schools is developed on the basis of their needs. We are happy to receive any feedback and further ideas to be able to improve the services.
Our publications on the EU are available free of charge and also increasingly accessible online. Visitors can order individual publications through the website. Material on the EU is available at the regional libraries as before.
Questions sent to our information service by phone, email or via the form on our website are answered within 24 hours. Our information service provided online will also be upgraded.
Questions, queries and feedback can be sent via Facebook and Twitter, where it is easy to follow our news. We make effective use of the social media and Twitter is an appropriate channel for presenting questions and comments on topical EU matters.
We produce a monthly newsletter. It can be accessed on our website, and readers can sign up for it to get the most recent newsletter direct to their inbox.
Our new service number is +358 295 3500 10.